Payment Types
You can use the following credit and debit cards can be used as payment:
    •    Visa
    •    MasterCard
    •    American Express
    •    PayPal

Payments are taken immediately on An order will not be placed and you will not receive confirmation of an order if there are any issues with payment. If there is an outstanding amount on your order an automatic email will be sent to the account email on hand requesting further payment. Only orders paid in full will be shipped.

Declined Payments

If your payment method declines, you'll need to contact your bank.  If you need to verify that your payment information was entered correctly, please contact us at

Authorizations reserve funds for an order until the transaction processed or the authorization expires.  Some banks call authorizations pending or processing charges. After an order is placed, SHOPHALI.COM contacts the issuing bank to confirm that the payment is valid. Please contact the issuing bank for more information on their specific policies regarding authorizations, including the amount of time they reserve funds.

Unknown Charges
If you don't recognize a charge, please contact first then your bank where your payment method is issued.

Securing Your Payment Methods
Please secure your payment methods along with passwords, as we are not liable for someone stealing your information and purchasing product with your card. If this happens ensure that you cancel your card immediately and call your issuing bank. We use secure payPal and Shopify Payments as our payment providers. We do not keep credit card information on our website.

Our prices are in Canadian Dollars as the default. You can choose US, GB or EU as your purchase dollars. When you elect to pay with an eligible American Express, MasterCard or Visa credit or debit card, your order total will be listed in your local currency on the checkout page.

Refunds are issued in the currency you used for your original payment. And the exchange rate may have changed so your refund amount may change. This is not in our control.

Refunds to any payment type may take 1-2 days. If you do not see your refund after this period email us at

Points Redemption
After you register an eligible rewards you will be provided with a coupon for the amount you are eligible for. Please note there is no cash value for these points and points can only be used on the website.

Promotional Pricing
Promotions always have a start and end date. If you miss the promotional period by even 1 minute the regular price will be added to the shopping cart. All our promotions end at 11:59pm.

These terms and conditions apply to those promotions where you must redeem a promotion code as part of the offer.

The promotion code is valid for a limited time only. Amazon reserves the right to modify or cancel it at any time.
Each promotion code can be used only once, unless otherwise specified.
Each promotion code applies only to qualifying items.
The promotion is subject to all restrictions set forth in the offer.
If the promotion has a minimum purchase requirement, taxes, gift-wrap, and shipping and handling charges do not apply toward the minimum purchase amount.
The promotion applies only to orders shipped to the same address.
The promotion code is not transferrable and may not be resold.
If you return items purchased using a promotion code, we will subtract the value of the promotion code from your return credit.
Promotion codes may not be combined with other offers.
Limit one promotion code per customer.
Void where prohibited.
If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotional code discount will not apply.

Sales Tax and Customs Fees
We are located in Canada and charge sales taxes for every purchase for every Province. Taxes are per the province tax rates.

Custom, VAT or other import fees
Fees and sales tax are the responsibility of the purchaser in any country outside of Canada. Please know your fees prior to purchasing. We are not responsible for these fees and we do not collect these fees.